Shipping + Returns
 

Thanks for shopping at Cristina Adami!

If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 14 calendar days to return an item from the date you received it (the day it gets delivered to you not the day you collect and open the parcel).

To be eligible for a return:

- Your item must be unused and in the same condition that you received it.

- Your item must be in the original packaging but you can keep any promotional material including promo gifts.

- Your item needs to have the receipt or proof of purchase if you bought it directly from our showroom. If you have bought it online we will have a record of your purchase and date of delivery.

- You need to fill in the Return form included in the package and send it together with the item.

- You need to return the item with a tracked mail and send us the reference number.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item.

We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within the standard 3-5 working days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are non­refundable.

Contact Us

If you have any questions on how to return your item to us, contact us.